We have a NO BS Unlimited Warranty on our rings. Break it, stretch it, lose it or aren't satisfied in any way and we have you covered.
Exchanges are SUPER easy! If you happen to choose the wrong size, we'll ship you a new ring right away. You send the old ring back at your convenience. It's legit!
If the case arises where you need to exchange your ring, we make it super easy. Simply shoot us an email: Support@GrooveLife.co
2. Order #
3. Description of problem
That is it – we will take it from there!
Love the ring !! Very comfortable !! Great customer service !!! 100% satisfied ...
I’m very picky and well ordered me and the wife each one of these rings. Her fit and was awesome for her. Mine on my part was ordered to small 3 days later same ring in a bigger size. Well the i was unsure if my style and width cause I originally went with the thin. 3 days later placing my exchange on Memorial Day new ring in my hand. Finally very satisfied. Thanks for you great service and quality products. The wife and I are happy with our groovy experience!
Hi Chris, Thanks for choosing Groove Life! If you every need a replacement due to your ring breaking, or tearing, or even if you lose it, just reach out to our customer support here: Support@GrooveLife.co and we will send you out a new ring right away. Your ring has a lifetime no BS Warranty! Cheers and Keep Groovin!
It was great. Just had to call and you sent me a new one. No question asked.
Hey Robert, thanks for the review! We are glad you are loving your ring! Keep Groovin'
My Goorve ring has absolutely been the best ring that I have had. It doesn't leave the Bandaid finger like other silicon rings do and looks better than anything on the market.
Hi Chris, Wow! Thank you, we appreciate your feedback and completely agree with you! We may be a little bias, but we do share your feeling! I hope your Groove ring help you crush it in Crossfit! Cheers and Keep Groovin! Alinna G
We’ve had a Groove ring for years. I love it! I’ve had to do some exchanges with my rings over the year. I’ve not had any problems even when I lost my ring. Thanks for being true to your warranty promise! The only reason I give the ring a 4 is due to I switched the finger I wear it on and my fingers both pealed and left a scar on my fingers.
Hey Andrea - Maybe we could get you a new size? You shouldn't be having the pealing issue since the grooves on the inside of the ring are meant to release moisture. Email us at Support@groovelife.co if you'd like to get that exchange started!
Purchasing a ring online is typically a challenge but not anymore. Our super handy measurement sheet below is a sure fire way to get an accurately sized ring the first time. If after you size your finger and still don't get the right size, not to worry. We have an easy exchange policy to ensure a perfect fit. Click on the picture below to download and print. IMPORTANT: Groove is designed to be worn snug to your finger. Even if you know your size please re-measure.
Important: For silicone ring sizing accuracy page MUST be printed @ 100% on your printer settings
Note: GROOVE silicone rings breathe and are design to be worn snugly on your finger. If you are a half size we recommend sizing down.
And that's it! You should have the perfect fit for your new Groove Ring! Remember if your ring doesn't fit correctly after receiving it we will replace it for free.