Oh hey there. You’re one of THOSE people… the kind who check all of their boxes before a purchase. The kind who like to know they aren’t getting ripped off when they buy stuff online.
In other words, you’re one of the smart ones.
Hello and welcome to Groove Life! We’re here to fill you in on all of the nitty gritty details of our warranty… the ins and outs, the ups and downs, the questions you didn’t even know you wanted to ask.
In other words, consider this your official “what’s the scoop on the Groove Life warranty” handbook.
All about our warranty.
First, let us introduce you to our guarantee, affectionately known as our “94-Year No BS Warranty.” We know, it’s a mouthful, but that’s because we don’t want you to mistake it with the “Total-BS Steal-Yo-Money Warranty” from that one company. You know the one.
Why is it called the 94-Year No BS Warranty?
We want our warranty to be the one you know you can rely on… forever. That’s why we will cover your purchase for the next 94 years (and if you need it after that, feel free to let us know.) And the No BS part… well, you probably figured that one out already.
All the nitty gritty details:
If you’re like us and want to know exactly what you’re getting when you buy a Groove Life product, take a deep dive here where we answer every question you’ve dreamed up.
Didn’t grab the right size? No worries! All exchanges (and that includes size, color AND style) are completely free for the first 30 days! We even cover shipping on those. Just plan to cover the difference if you swap it for a product that costs a little more.
If you realize that some crazy caffeinated version of yourself took over your computer and went on an online shopping spree (don’t you hate it when that happens?), no worries! We offer full refunds for the first 30 days.
We make rings for adventurers, so we anticipate a little bit of crazy living going on in our gear. If your Groove Life product is damaged, let us know and we will replace it for free! If this happens a second time, we’ll get it replaced, no worries. All we need from you is the shipping cost of $5.
We know firsthand the emotional devastation of losing your favorite adventure gear. That’s why we decided to help you out with loss, too (Here’s a tissue box for those thankful tears). If you’ve lost your Groove Life product, we’ll cover it the first time for a small fee of $5 for rings and watch bands and $15 for belts.
*All custom or personalized rings will have a $10 customization charge.
Got another question?
If we didn’t answer your question, browse our list of FAQs here. Or, you can send us a quick line through email or connect with us on Instagram and Facebook! We’ll get back to you ASAP with everything you need to know, and maybe a little more.
About Groove Life
If you’ve made it through this whole blog post and are antsy to know what-the-heck Groove Life is… here’s your answer. We are based out of Tennessee and spend our time designing and creating durable, breathable, comfortable gear for adventurers. We started out by creating a breathable silicone ring and now have added watch bands and The Groove Belt to our hall of fame. If you’d like to learn more, click here! Or head over here to learn why there’s more to us than just rings and watch bands.