DON'T LOVE IT? DON'T WORRY!
We firmly believe our gear is the best out there and we want you to be 100% happy with your purchase. Frustrated with flimsy products and lame customer service, Peter’s vision for Groove was to buck that trend and tear up the rulebook on customer satisfaction.
If the size isn’t quite right or you just don’t like the color, you can exchange or return any** of our products within 30 days of purchase.
Let’s make it as simple as possible!
I want to exchange size or color - We cover the shipping on the new product. You cover to ship the product back to us (subject to change).
I just don’t like/want my product - You cover the shipping to return the product (subject to change).
I just want to change to another style - you cover the difference if you upgrade (eg Nomad > Zeus). If you want to exchange for something that costs less (eg Zeus > Nomad), we’ll refund the difference!
If you decide you simply don't like your Groove Life product, you have 30 days from purchase to request a return on unworn, unused, and unaltered products. We do not refund shipping.
**Personalized items & Giveback rings are final sale and non-returnable.
**We do not cover any damage to any product other than our product, including without limitation damage to any device used in connection with our product.