We want you to be 100% stoked about your Groove Life products. Having been frustrated by sub-par customer service and flimsy products, Peter’s vision for Groove was to buck the trend and tear up the rulebook on customer satisfaction.
If you don’t like the color of your ring or watch band...or your finger wasn’t quite as large as you thought (or your waistline, phew!), you can return any of our products within 30 days. That’s the Peter Goodwin Guarantee!
Exchanges = Free
That's right! All exchanges are free for the first 30 days, and we pay to ship to you! Amazing, we know. This includes size exchanges, color exchanges, and even style exchanges. Obviously, if you want a more expensive product, you’ll have to pony up the extra $$. Custom rings can only be exchanged for a different size.
*exchanges not accepted on products that have been altered from their original state
Returns = Free
If you decide you simply don't like your Groove Life product within the first 30 days, we might think you’re weird, but we won’t tell anyone. We’ll refund your money 100%, no questions asked...except...do you wear socks with sandals?
*All custom or personalized rings will have a $10 customization charge.
*Giveback rings can only be exchanged for another size only. Returns will not be accepted.
*Custom rings and tins are final sale.
*We do not cover any damage to any product other than our product, including without limitation damage to any device used in connection with our product.
Have more questions about our PG Guarantee? Click here.
Love your product but looking for warranty information? Click here.
*Please contact our Customer Experience team directly for exchanges on personalized rings