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WARRANTY

Groove silicone rings are tough, durable and ready to endure anything. However, for your safety, Groove is designed to stretch or tear under pressure so you lose a ring; not a finger. No matter what happens we will cover your Groove product with our NO BS Warranty! If your ring gets damaged, cut, stretched, stuck in nuclear waste, eaten by a fish, or even LOST we will replace it. Our mission is to blow your mind and we'll go above and beyond to make you happy!

Did you know our No BS Warranty applies to all Groove Adventure Gear, too? If your gear gets torn, stretched out, or even LOST we'll replace it. That's Groove! We're not like other companies.

If you have any questions about our products please give us a shout 

Monday - Friday: 9am-8pm CST 

888-981-5550

Did you purchase your ring from one of our retail partners?

REGISTER YOUR RING

Did you buy online at groovelife.com?

START YOUR WARRANTY REPLACEMENT

warranty scenarios

Groove Ring

TORN:  I’m a beast & my Groove Ring ripped while pumping 2000 pounds of iron at the gym. Is it covered under your No BS Warranty? Sure is beast! Keep killin' it!  

TOO LOOSE:  My Groove Ring is too big and keeps slipping off my finger. I could use it as a lifesaver preserver but I really want to wear it. Is this covered under your No BS Warranty? Absolutely, matey!

COLOR CHANGE:  I purchased my Groove Ring and my wife told me she prefers another color :(.  Does my warranty cover an exchange for another color? Yes sir! In the first month only. 

LOST: I’ve had my Groove Ring for two years and lost it cleaning a grizzly bear in the Alaskan bush while fighting for survival after my plane went down.  Can I get a new one? Yes you can...Bear Grylls.  Just $3 for shipping.  

AMAZON: My Uncle Vern bought a Groove Ring for me on Amazon. Is it covered under your No BS Warranty?  Yes, but it must be registered…..and mad props to Uncle Vern

Groove Watch Bands

I tore my Groove Watch Band after it snagged a boulder while climbing K2. Is that covered? UH YES & you get 10 more for climbing k2.  

I ordered my husband a Groove Watch Band, but misjudged his beastly wrists. Can I exchange it for the larger size? Definitely! We get it.  Gorilla wrists are tough to gauge:)

I wore my Groove Watch Band while noodling for catfish.  I stuck my hand in this hole and a snapping turtle bit off my stinkin' hand. Can I get a new band for my other hand?   That is a Texas sized 10-4. We can replace it for just $3 (We will eat the extra cost….no pun intended :| )

THE QUICK & DIRTY ON OUR NO BS WARRANTY

Groove Rings

Damaged: Free replacement + $3 shipping/handling for any kind of damage. This includes custom rings.

If you lose your ring at any time: Free replacement + $3 shipping/handling.

If you lose your custom ring at any time: Custom rings it’s just a $10 replacement fee which includes shipping. We do engrave and hand paint them right in TN.

Same rules apply to rings purchased at other retailers with our warranty registration

groove watch bands

Damaged: Free replacement + $3 shipping/handling for any kind of damage.

If you lose your watch band at any time: Free replacement + $3 shipping/handling.

Our warranty does not cover damage to Apple Watches.

Same rules apply to watch bands purchased at other retailers with our warranty registration.

exchanges

Size Exchanges within 30 days: Free exchange, no shipping for a different size.

Style Changes within 30 days: $3 shipping/handling for a color/style change. If the style you wish to exchange to is a higher price just pay the difference + $3 shipping/handling. If the new costs less we will refund the difference - the $3 shipping/handling fee.

After 30 days: No exchanges on size or color.

Add a $10 engraving fee to the above scenarios for all custom engraved rings.

Start your exchange

RETURNS

Within 30 days: No questions asked refund upon return. But we would love to know how we can improve.

No returns or refunds on custom engraved rings or cases. 

Start your return